Get started
Fill out the form to the left or call 1-800-499-TRUST (8787).
Request a GP FastPack™
(Arrives in a few days) OR
Print a prepaid shipping
label and inventory form
(Instant)
GP FastPack™ includes:
•GP GoldProtector™ This pouch was specially designed with cardstock material to be especially strong and hold as much gold as you can send in. Once inside, your items are virtually undetectable from the outside and are protected from bumps and shocks. An inventory form is printed on the outside of the GP GoldProtector™ and needs to be completed before sending in your items. •GP InsureTrack Envelope™ The GP GoldProtector™ goes inside this prepaid and insured envelope for shipping. The GP InsureTrack Envelope™ is made from Tyvek®
tear-free material to deter theft and, along with the GP GoldProtector™, provides unsurpassed protection for your items for their trip to Gold Promise. •Instructions on how to send your gold Click on the "Send" tab above to read the instructions now.•Terms & Conditions and Privacy Policy
View the Terms & Conditions and Privacy Policy now.
Send your gold
Using the GP FastPack™
- Complete the inventory form on the
GP GoldProtector™, put your gold inside,
and seal.
- Put the GP GoldProtector™ inside the
GP InsureTrack Envelope™ and seal.
- Drop the GP InsureTrack Envelope™ into
any US Postal Service mailbox.
Using your own packaging
- Complete the inventory form and place inside your own packaging along with your gold.
- Secure the prepaid shipping label on your package.
- Drop into any US Postal Service mailbox.
Please be sure to completely fill out and sign the inventory form — that way your payment won't be
unnecessarily delayed.
Your package is insured up to $2,500!‡
Plus, track the status of your transaction online every step of the way!
Track your transaction every step of the way
Know where your gold or payment is at all times! Track the status of your transaction online by entering your email address, phone number or Customer ID #. Or call 1-800-499-TRUST (8787).
View a video of your package being opened at our facility. We'll email you once we've received your gold. Then, email video@goldpromise.com or call 1-800-499-TRUST (8787) to receive your video. For your security and privacy, we don't send videos without a request.
Make sure to include your Customer ID # in your video request email. We will email you a .wmv video file, which is viewable on most PCs and is approximately 2 MB. Mac users can download a free VLC Media Player to view the video.
Payment sent within 24 hours of us processing your gold§
Choose from three payment options — all at no charge!
• Paper check by mail
• Direct deposit into your bank account
• PayPal™ account
30-Day Return Promise If you decide to keep your gold, we'll return it insured and free of charge!
Here's how.