For over 25 years, the Cash America International, Inc. family of companies, one of which operates Gold Promise, has evaluated, competitively priced and purchased gold items from millions of customers. Our staff is committed to using its experience to meet your needs and earn your satisfaction.
- 200% Best Price Promise† where we’ll double any online competitor’s offer
- Free shipping and up to $2,500 free insurance‡
- View a video of your package being opened at our facility
- Comprehensive online tracking including package and payment tracking. Plus, track your items being returned to you if you decide not to keep the payment.
- 30-Day Return Promise gives you 30 days to decide if you’re satisfied with our payment
- Customer Service by phone or email
- Free payment options through PayPal™, bank direct deposit or check
We are a subsidiary of one of the largest purchasers and processors of gold jewelry in the United States. We follow the industry’s best practices for testing, handling and purchasing gold. In a typical week:
- We process over 61,000 pieces of jewelry
- We refurbish over 15,500 pieces of jewelry
- We repair over 1,500 pieces of jewelry
- We refurbish/repair over 350 watches
As a subsidiary of a publicly traded company on the New York Stock Exchange (CSH), we must follow all applicable state and federal laws, so that you can be rest assured that your gold, platinum and diamonds are in good hands.
In addition, the Cash America lines of business are subject to extensive regulation, supervision and licensing under various federal, state and local statutes, ordinances and regulations.
Learn about the certifications and accreditations we've earned for our customer service and security.